The College of Optometrists

Key points

  • You must raise concerns about patient care and safety, including any practitioner’s fitness to practise.
  • Raising a concern is also known as whistleblowing.
  • In some circumstances you are protected in law when you raise a concern.
  • You should act quickly.
  • You should keep a record of any concerns.
  • You must protect patient confidentiality.
  • You should record adverse incidents centrally, for example in your practice’s system or in the practice Accident Book.
  • You should report near misses involving NHS-funded patients in England and Wales to the National Reporting and Learning System and to the equivalent bodies in the other UK countries.

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