The College of Optometrists

Key points

  • You must make reasonable adjustments to examine patients who have a disability.
  • Address people with a disability directly; do not speak to their companion instead of to the person with the disability.
  • Do not assume that people who have a physical disability also have learning disabilities.
  • Do not be embarrassed to ask the person with the disability what has caused the disability and whether this is permanent or temporary.
  • Encourage the patient to transfer to the consulting room chair, if possible.
  • Be flexible in your examination techniques and make notes of what works with this particular patient.
This Guidance does not change what you must do under the law.

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