Communicating about the costs of your services
- You must explain to patients the costs of the professional services and products you are offering before they commit to payment.223 224
- You should itemise the costs of:
- options available for lenses and frames
- any additional features, such as coatings or tints on spectacles.
223 Consumer Protection from Unfair Trading Regulations 2008, SI 1277 [Accessed 20 Nov 2020]
224 Price Marking Order 2004 SI102 [Accessed 20 Nov 2020]