The College of Optometrists

Communicating about the costs of your services

C22
You must explain to patients the costs of the professional services and products you are offering before they commit to payment.223 224 
C23
You should itemise the costs of:
  1. options available for lenses and frames
  2. any additional features, such as coatings or tints on spectacles.

References

223 Consumer Protection from Unfair Trading Regulations 2008, SI 1277 [Accessed 20 Nov 2020]
224 Price Marking Order 2004 SI102 [Accessed 20 Nov 2020]

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