The College of Optometrists

Communicating about the costs of your services

C21
You must explain to patients the costs of the professional services and products you are offering before they commit to payment.193 194 
C22
You should itemise the costs of:
  1. options available for lenses and frames, and
  2. any additional features, such as coatings or tints.

References

193  Consumer Protection Act 1987 [Accessed 1 March 2017]
194 Price Marking Order 2004, SI102

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